Refund Policy 

At Grlaz Tim Store, we aim to provide high-quality digital products and professional services.

1. Digital Products

Due to the nature of digital downloads (eBooks, PDFs, templates, journals), all sales are final and non-refundable once the product is delivered or downloaded.

2. Non-Delivery Issues

If you do not receive your purchased product or face a technical issue, you may request support or a replacement.

3. Custom Services

Refunds for services like web development, eBook creation, and custom design are only available if work has not started. If the project is in progress, partial refunds may be considered based on work completed.

4. Refund Requests

All refund requests must be submitted within 3 days of purchase with proper details.

5. Processing Time

Approved refunds will be processed within 5–10 business days.

For any issues, our support team is always available to help.